Safe Gaming Commitment

At cbji Responsible Gaming — Stay aware, play responsibly

Cbji believes gaming is entertainment — not a livelihood or a way to cope with stress. Our responsible gaming policy helps you stay within limits and enjoy the experience. Preventing addiction, setting boundaries, and seeking help when needed — that is the cbji commitment.

Age Verification (18+) Required Spend Limit Self-Exclusion Feature 24/7 Support
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5+ Safety Tools

For Responsible Gaming cbji Safety Measures

Cbji is more than a gaming platform — it is a safe environment where your well-being is our top priority.

Spend Limit

At cbji, you can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it cannot be increased before the designated period ends — keeping your budget firmly in check.

Self-Exclusion

Need a break? At cbji, you can suspend your account at any time — from 24 hours to permanently. No questions asked, and it takes effect immediately.

Time Limit Controls

Set a daily session time limit. When the time is up, cbji will automatically log you out and send a friendly reminder. Time awareness is the foundation of healthy gaming habits.

Age Verification (KYC)

Age verification is mandatory during registration at cbji. Anyone under 18 cannot open an account under any circumstances. National ID or passport verification is required as part of the KYC process.

Gaming History Review

You can review your full gaming history, win/loss records, and spending details at any time. Understanding your own patterns makes it easier to make informed decisions.

Support & Guidance

If you are feeling concerned about your gaming, cbji's 24/7 support team is always here for you. Reach out via live chat or email — no judgment, just help.

1. What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming means enjoying games consciously, within set boundaries, and in line with your financial and mental limits. Gaming at cbji should be a form of entertainment — not a source of income or a way to pay off debt.

Online gaming is fun and exciting, but for some people it can develop into an addiction. cbji believes that building a healthy gaming culture is not the player's responsibility alone — the platform bears an equal share of that responsibility.

Core Principles of cbji

Gaming is always meant to be entertainment. Chasing losses by placing more bets is a warning sign. cbji consistently promotes responsible gaming and is ready to offer support whenever it is needed.

A few core principles of Responsible Gaming include:

  • Only play with money you can afford to lose without affecting your daily life.
  • Never think of gaming as a source of income.
  • Do not make decisions in the heat of the moment — if you lose, step away rather than playing out of anger or frustration.
  • Take regular breaks and stick to your time limits.
  • Prioritize spending time with family and friends, and make room for other hobbies.
  • If you think you have a problem, seek help right away — there is no shame in it.

2. Signs of Gaming Addiction — How to Recognize Them

Gaming addiction develops gradually. You may not even notice when healthy entertainment has turned into a problem. cbji encourages you to pay attention to changes in your own behavior.

Warning Signs
  • Repeatedly placing larger bets in an attempt to recover lost money.
  • Being unable to stop gaming or having no desire to stop.
  • Feeling anxious, irritable, or restless when not gaming.
  • Prioritizing gaming over family, friends, or work.
  • Hiding gaming spending or lying about it.
  • Spending savings or emergency funds on gaming.
  • Gaming interfering with sleep, eating, or daily activities.
  • Using gaming as a way to find peace of mind or escape from problems.

If you or someone you know shows one or more of the signs above, it is a cause for concern. Do not hesitate to reach out to cbji for support.

3. Understanding Your Level of Gaming Risk

Gaming risk is generally divided into three levels. Understanding where you stand is the first step toward responsible gaming.

Low Risk (Healthy Gaming)Safe
Moderate Risk (Caution Advised)Stay Alert
High Risk (Help Needed)Take Immediate Action
Low Risk
  • Playing Within a Set Budget
  • Viewing It as Entertainment
  • Close Anytime
  • I don't worry about money I've lost
Moderate Risk
  • Occasionally Exceeding Budget
  • Losing puts me in a bad mood
  • Increasing Time Spent Gaming
  • Family Occasionally Concerned
High Risk
  • Lost Control
  • Gaming While in Debt
  • Relationships Affected
  • Immediate Help Needed

4. Self-Assessment Test

Ask yourself the questions below. If most of your answers are "Yes", it may be time to speak with the cbji support team.

1

Do you often spend more time or money on gaming than you intended?

2

Do you feel restless, anxious, or irritable when you are not gaming?

3

Do you place bigger bets to try to win back money you've lost?

4

Has gaming caused any problems with your family, work, or studies?

5

Have you hidden your gaming spending or lied about it to family or friends?

6

Have you repeatedly tried to cut back on gaming but failed?

7

Are you using gaming as a way to cope with stress, loneliness, or sadness?

8

Have you spent money that was essential for necessities (rent, food, medical expenses) on gaming?

Results Analysis

If 3 or more answers are "Yes", please reach out to the cbji support team. Consider taking a self-exclusion break if needed. Asking for help is a sign of courage, not weakness.

5. cbji Protection Tools — How to Use Them

Cbji offers a range of practical tools you can activate directly from your account settings.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Session Timer

Set a daily gaming time limit. Once the limit is reached, you will be automatically logged out and receive a reminder notification.

Cooling-Off Period

Take a temporary break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in during this period.

Permanent Self-Exclusion

Want to stop gaming for good? Submit a request for permanent account closure. Please note this action cannot be reversed.

Loss Limit

Gaming will automatically stop once you have lost beyond a set amount — protecting your finances.

Reality Check

At set intervals, cbji will show you a pop-up reminding you how long you have been playing.

6. Advice for Family & Friends

Suspect a loved one has a gaming problem? It is a tough situation, but with the right approach, you can help.

  • Talk openly and with empathy — offer support, not criticism.
  • Keep track of their gaming spending and help them stay aware of the family budget.
  • Encourage them to explore alternative hobbies and social activities.
  • If someone close to you is losing control, you can file a report with cbji support.
  • Take care of your own mental wellbeing too — situations like this can be difficult for everyone in the family.
Third-Party Intervention

At cbji, a trusted person (such as a guardian or spouse) can request a self-exclusion on behalf of a loved one — but only with that person's consent. Our support team is available to assist with this process.

7. Protection of Minors

Gaming by anyone under 18 is strictly prohibited at cbji. We enforce this policy without exception.

Protection for Minors
  • Age verification is mandatory at registration (National ID or passport).
  • Suspicious accounts may be re-verified at any time.
  • Creating an account with false information is a legal offense and will result in permanent account closure.
  • All deposited funds may be forfeited.

A note to parents: use parental control software on your children's devices and have open, honest conversations about online gaming.

8. Where Can You Find Help?

If gaming becomes a problem, do not face it alone. cbji and various organizations are here to support you.

cbji Support Team

Reach us via live chat or email, 24/7. Our team handles all inquiries with full confidentiality.

National Mental Health Services

Free counseling is available through Bangladesh's National Mental Health Helpline and community clinics.

cbji Contact

For any Responsible Gaming support, feel free to email us: [email protected]

About Responsible Gaming Frequently Asked Questions

Go to the "Responsible Gaming" section in your account settings and select the "Self-Exclusion" option. You can take a break ranging from 24 hours to permanent exclusion. The break takes effect immediately, and no marketing messages will be sent during this period.

Yes, reducing your limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period. This is designed to protect you from decisions made in the heat of the moment.

cbji verifies the age of all users at registration. Accounts cannot be activated without completing KYC via a national ID or passport. Suspicious accounts may be re-verified at any time, and accounts found to contain false information will be permanently closed.

Permanent Self-Exclusion is an irreversible decision. Once you permanently exclude yourself, your account cannot be reactivated. Note that temporary cooling-off periods end automatically and your account will be restored after that time.

cbji's 24/7 support team is available via live chat and email with complete confidentiality. We can assist with account limit reviews, activating self-exclusion, and referring you to professional help if needed.

No. Using Responsible Gaming tools at cbji will not have any negative impact on your bonuses or promotions. We believe safe gaming and an enjoyable experience can go hand in hand.

Play Responsibly, Win with Joy

Join cbji and use our responsible gaming tools for a safe and enjoyable experience. Register today.

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