Cbji Privacy Policy — Your Information Is Completely Secure

Cbji (cbji.onl) is an internationally standard online gaming platform serving millions of users across Bangladesh. This privacy policy applies to the cbji website, mobile app, and all associated services.

By creating an account or using cbji's services, you are considered to have accepted this privacy policy. We place the highest importance on your privacy and are committed to protecting your personal information.

This policy has been developed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. cbji is committed to full transparency with you — you will always know what data is collected, why it is collected, and how it is used.

Cbji collects two types of information — what you provide directly and what is gathered automatically while you use the platform.

Cbji uses your information only for specific purposes. We never use your data for anything unnecessary. Full details are outlined below:

• Service Delivery: To manage accounts, access games, and process deposits and withdrawals.
• Identity Verification: To prevent underage access and ensure KYC compliance.
• Security: To prevent fraud, money laundering, and cyberattacks.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligation: To retain and report data in compliance with regulatory authority requirements.
• Contact: To send important updates, security alerts, and service-related messages.

Promotional messages are only sent with your consent. You can opt out of marketing messages at any time from your profile settings.

Cbji stores your data on secure servers under continuous monitoring. Our security measures include:

• For all stored data with 256-bit AES encryption.
• All data transfers are secured via HTTPS/TLS protocol.
• Regular backups and a disaster recovery plan are in place.
• Restricted staff access — only authorized team members can view personal data.
• Two-factor authentication (2FA) for system access.

Cbji never sells your personal information. However, data may be shared in certain circumstances necessary for service operations:

• Payment Processor: To process transactions exclusively with payment service providers such as bKash, Nagad, Rocket, and others.
• KYC service provider: With certified third parties for identity verification.
• Regulatory Authority: To government or regulatory authorities when required by legal obligation.
• Cloud Services: With security-certified cloud partners for data storage.

All third-party partners operate under strict data protection agreements with cbji and are not permitted to use your information for their own purposes.

Cbji uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: To maintain login sessions and ensure the platform functions correctly. These cannot be disabled.
• Analytics Cookies: Data on which pages you spend the most time on and which games you play most is used to improve our services.
• Preference Cookies: To remember your preferred language, theme, and settings.

You can turn off analytics and preference cookies at any time from your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

As a cbji user, you have the following rights:

Cbji is firmly committed to protecting minors. This platform is strictly for individuals aged 18 and above.

• Cbji does not knowingly collect personal information from anyone under the age of 18.
• Age verification is mandatory at registration and is re-verified during the KYC process.
• Any account found to belong to a minor will be immediately suspended and all associated data will be securely deleted.
• If parents have any concerns, they can contact cbji Support immediately.

While cbji maintains the highest security standards, we have a clear incident response plan in place for any unexpected situations.

• In the event of a data breach, affected users will be notified within 72 hours.
• Transparent information will be provided regarding the nature of the incident, its impact, and the steps taken in response.
• Affected accounts will have their passwords reset and security strengthened.
• System upgrades will be implemented to prevent recurrence.

As an international platform, cbji may process your data on servers located in different countries. In such cases:

• All data transfers are conducted through encrypted channels.
• Customer data is only transferred to countries where GDPR or equivalent data protection laws are in effect.
• Data Processing Agreements (DPA) are in place with all third-party cloud partners.
• European Union Standard Contractual Clauses (SCC) are followed.

Cbji reserves the right to update this privacy policy as needed. When changes are made:

• You will be notified of significant changes via email or in-app notification in advance.
• The date of the most recent update will be displayed at the top of the page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• Copies of previous versions of the policy are available upon request from the support team.

For any questions, concerns, or complaints regarding this privacy policy, please contact the cbji support team:

• Email: [email protected]
• Live Chat: Directly via the website or the cbji app.
• An initial response will be provided within 48 hours of a complaint being submitted.
• A dedicated DPO (Data Protection Officer) team is in place to handle data protection complaints.

Your privacy is our highest priority. cbji is committed to always being there for you.